Rating

8.5

out of 10

Rank 04 / 09

Olive

Overview

A digital-first warranty provider, Olive is certainly more tech-savvy than some of its competitors. However, unlike some major warranty providers, Olive doesn’t cover things like general maintenance costs.

Company Accolades

COMPANY FACTS

    Headquarter Location:
    1981 N. Broadway Suite 210A Walnut Creek, CA

KEY FEATURES

  • Simplicity of signup
  • Rental car benefits
  • Accepted by most dealerships and any certified mechanic, will work with any local mechanic
  • Affordable prices
BENEFITS
  • 24/7 roadside assistance
  • No wait times on calls
DOWNFALLS
  • Doesn't cover general maintenance
  • Not VPA Certified

Initial Call

9

out of 10

Purchase

8

out of 10

Membership

9

out of 10

Claims

8

out of 10

Expert Review

Knowing which extended auto warranty to go with can be a tough decision. After all, there are a ton of different factors to consider. Questions regarding what’s the cost, the coverage, and when’s the best time to buy are all top of mind when shopping for protection.

Your first stop when considering a specific protection program should always be customer reviews, claims process, and what they offer. By hearing what other people have to say from experience, you can make a more informed decision on what’s right for you and your vehicle.

OVERALL IMPRESSION

One of the newest contenders in the US auto warranty market, Olive is a name that’s coming up more and more in vehicle service contract conversations. Let’s take a look at what Olive car warranty covers, what people are saying, and information you need to know.

Purchase

8

out of 10

Purchase

A digital-first warranty provider, Olive is certainly more tech-savvy than some of its competitors. But is its offering as forward-thinking?

Olive warranties come in three distinct packages: powertrain, powertrain plus, and complete care:

 

Olive Powertrain

 

Olive’s basic Powertrain extended warranty covers the most expensive parts of your drivetrain, including every lubricated part of your transmission and engine. This also extends to water and oil pumps, thermostats, and even factory turbochargers.

 

Olive Powertrain Plus

 

Powertrain Plus takes the regular Powertrain coverage to the next level, adding on other parts such as power steering, front suspension, brakes, and air conditioning.

 

Olive Complete Care

 

Complete Care is Olive’s most comprehensive offering, covering your powertrain and almost everything else. The only exclusions are a few wear and tear items like your tires and windshield wipers.

 

Olive Warranty: What It Doesn’t Cover

 

Unlike some major warranty providers, Olive doesn’t cover things like general maintenance costs. Although their coverage plans do cover the cost of towing up to 100 miles, this excludes roadside assistance which leaves you responsible for contacting a provider and getting the help you need. In their words, they’re “here for the big stuff”, and the big stuff only.

Also, if your car is over 10 model years old, has travelled more than 140,000 miles, or has a pre-existing condition (whether known or unknown), it’s unfortunately not eligible for coverage from Olive.

Membership

9

out of 10

Membership

Olive vs Other Warranties

 

So, how does Olive stack up to the rest of America’s top warranty providers? Putting them side by side should help us get a better picture:

 

Coverage Comparison

 

Olive 

 

Good for:

  • Fully comprehensive coverage 
  • Digital-first approach 
  • Three coverage levels 
  • Custom pricing based on needs and vehicle 
  • Covers towing costs up to 100 miles 
  • Pick your own deductible 
  • High-mileage vehicles covered

Not good for:

  • Little coverage flexibility 
  • No maintenance coverage 
  • No option to cover wear and tear components 
  • No additional perks or benefits 

Endurance 

 

Good for:

  • Fully comprehensive coverage 
  • Personalized coverage for all  
  • Unrivalled eligibility 
  • Coverage for high-mileage vehicles (including rideshare drivers with Endurance Advantage) 
  • Roadside assistance, trip-interruption costs and replacement travel included with all plans 
  • Up to $3,500 in maintenance coverage with select plans 
  • Endurance Elite Membership 

Not good for:

  • Backup cameras and other tech must be added to plans as extras 
  • Some wear and tear components excluded

Carshield 

 

Good for:

  • Factory-level comprehensive coverage 
  • Around seven levels depending on your vehicle and needs 
  • Low or $0 deductibles 
  • Roadside assistance, courtesy towing, and replacement travel included with most plans 
  • Coverage for high-mileage cars

Not good for:

  • Short list of benefits 
  • No maintenance coverage 
  • Slightly lower customer service score than competitors 

CARCHEX 

 

Good for:

  • Five levels of coverage, from comprehensive to powertrain 
  • Roadside assistance, gas delivery, and trip-interruption services included 
  • Lost key/lockout services 
  • Choice of licensed auto shop for repairs 
  • Option to take out an insured plan 
  • Coverage for high-mileage cars 

Not good for:

  • No maintenance coverage 
  • No option to include wear and tear components 
  • No explicit information on high-mileage cars

 

Benefits Comparison Table

 

We may have mentioned some of the benefits above, but it really helps to lay them out. Who offers the best perks, and how do Olive compare?

olive car warranty benefits comparison Endurance

Post-sale

Olive Car Warranty Reviews: What They Say

 

Despite not having been around for long, you can already find quite a few Olive reviews online. They have a 4.6/5 on ConsumerAffairs, but what are the overall sentiments?

 

The Good

 

The vast majority of Olive reviews are 4 or 5 stars, which is great news for prospective buyers. Most talk about the simplicity of signup, the reasonable cost of their warranty, the friendliness of the customer service reps, and the level of coverage received.

 

The Average

 

The most average Olive reviews are more around pricing issues or misunderstandings than actual problems with their service. Some people aren’t happy with a small change in their car’s mileage pushing them into a higher price bracket, others simply read the terms wrong. In any case, they’re still happy with their service contracts, and that’s what’s important here.

 

The Negative

 

There aren’t many terrible Olive reviews, but the worst of them generally mention one-off issues like incorrect charges, or the fact that unknown pre-existing conditions weren’t covered. In the case of the incorrect charges, Olive appears to have fixed them swiftly, and they explicitly mention the terms around pre-existing conditions on their website, so we can’t really blame them for this either.

Find the coverage that works for you

 

So, Olive seems to be a safe bet, but that doesn’t necessarily mean they’re the right provider for your vehicle or needs. Whether your car is new or used, a BMW or a Mercedes, it’s always super important to thoroughly research all the options available to you and compare quotes from the top contenders.

Now you know what customers think, take a look at our reviews of the country’s most popular extended warranty providers. We’ve got all the information you need to find your perfect protection plan.

What customers are saying about Olive

What do you think of Olive ?

We love to hear what experiences you had with various warranty companies. Fill out the form and let us know!

6 / 10

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olive-car-warranty-review

A digital-first warranty provider, Olive is certainly more tech-savvy than some of its competitors. However, unlike some major warranty providers, Olive doesn’t cover things like general maintenance costs.

  • Simplicity of signup
  • Friendly Customer Service
  • Accepted by most dealerships and any certified mechanic, will work with any local mechanic